Thomas cook expands presence with new outlet in Gwalior
Thomas Cook Expands Presence
“Madhya Pradesh is an important source market for us at Thomas Cook India,” said Rajeev Kale, President & Country Head – Holidays, MICE, Visa at Thomas Cook (India) Limited, during the opening of the company’s first outlet in Gwalior.
The new outlet, located in Gwalior’s city centre, marks a significant step in Thomas Cook’s strategy to enhance its network by opening new outlets in emerging markets. This expansion brings the total number of Thomas Cook outlets in Madhya Pradesh to six.
The Gwalior outlet offers a comprehensive range of travel services, including international and domestic holidays, group tours, personalized holidays, and cruises. It is designed to cater to a diverse customer base, including multi-generational families, couples, millennials, GenZ, and seniors.
Gwalior’s proximity to Delhi has been identified as a key driver for domestic travel, particularly to popular destinations like Kashmir and Leh-Ladakh. The strategic location of the new outlet is expected to attract strong footfall from local residents and travelers.
In addition to the new outlet, Thomas Cook India has partnered with Booking.com to enhance accommodation solutions for corporate clients. This partnership integrates over 31 million listings across 220 countries into Thomas Cook’s corporate booking tools.
Indiver Rastogi, a representative from Thomas Cook, stated, “Through our partnership with Booking.com, we are redefining accommodation access—expanding global choice whilst enhancing the compliance and servicing framework that enterprises require.”
Mark van der Linden, another spokesperson, added, “This partnership is a strategic step in making Booking.com’s extensive global inventory truly ‘enterprise-ready’ for the Indian market.”
Furthermore, Thomas Cook’s AI booking platform assists customers in planning personalized vacations in real time, reflecting the company’s commitment to leveraging technology for improved customer experience.
The launch of the Gwalior outlet is expected to deepen Thomas Cook’s strategic presence in the state, aligning with the growing demand for travel services in the region.
As the travel industry continues to evolve, Thomas Cook remains focused on expanding its offerings and enhancing customer service to meet the diverse needs of travelers.
