Rapido Rider Messages Woman Spark Outrage in Ghaziabad
A woman in Ghaziabad alleged that a Rapido bike taxi rider sent her inappropriate messages after a trip on April 20, 2026. The incident has raised significant concerns about user safety and the misuse of customers’ contact details.
The woman, identified as Anushka, shared screenshots of the messages along with a video clip on Instagram. In one message, the rider remarked, “Pehchaana nahi? Abhi toh drop karke aaya hoon (Didn’t recognise me? I just dropped you).” He complimented her appearance, saying she looked nice in traditional clothes.
Rapido responded swiftly, issuing a public apology for the driver’s conduct. They described the behavior as “unethical” and “completely unacceptable.” This incident is not isolated; it follows a similar case where another Rapido rider was arrested for allegedly molesting a woman passenger during a ride.
Concerns about rider conduct and user privacy have been raised due to this incident. Anushka blocked the driver after receiving the messages, but questions linger about how such breaches occur within platforms that claim to uphold stringent safety standards.
Rapido maintains that it upholds a gold standard in safety with rigorous onboarding processes for drivers. Yet, incidents like these challenge that assertion—especially when they happen so frequently.
Observers are now questioning what measures will be taken to prevent future occurrences. Will Rapido reassess its protocols? How can users feel secure when engaging with ride-hailing services?
